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Shrief
6 Posts |
 Posted - Jan 26 2015 : 14:12:07
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I have downloaded FastFieldSolvers Software Bundle Version 4.5.1, however each time I start it, "Internal error: unable to Enum windows
FasterCap is not usable" appears. Then the program shows that the license is expired and that the program is not working.
I tried re-opening it again as suggested in other post on the forum, but still same program. Also running it with compatibility settings of Windows 7 and administrative privileges doesn't work.
Can you please tell me how to solve this ?
Thanks. |
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Enrico
548 Posts |
Posted - Jan 27 2015 : 18:37:33
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You should be using the bundle 4.5.2 (the 4.5.1 is the old version expired in 2014)
Please check again on the download page, and be sure to have cleaned the browser cache in case you don't see it.
Best Regards,
Enrico
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Shrief
6 Posts |
Posted - Feb 02 2015 : 15:47:12
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| Thanks for your reply. Yes, now I saw the new version, and the license problem is solved. However, Fastcap2 is still not working. |
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Enrico
548 Posts |
Posted - Feb 02 2015 : 23:43:07
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FastCap2 or FasterCap? Always with enum windows?
Enrico |
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Shrief
6 Posts |
Posted - Feb 03 2015 : 10:18:44
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| Sorry, I meant FastCap. yes, always enum windows problem. |
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Enrico
548 Posts |
Posted - Feb 03 2015 : 22:45:12
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Do you have a valid license? FasterCap is not free, and you need at least a non-expired Demo license to start FasterCap (even from within FastModel).
If you start FasterCap as stand-alone, does it report issues?
Best Regards,
Enrico
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Shrief
6 Posts |
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Enrico
548 Posts |
Posted - Feb 19 2015 : 16:15:55
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Thank you for pointing out. This is not Win 8.1 related in itself, but to an issue in the compiler toolchain, as these libraries should have been statically linked.
You found the right work-around, however we do NOT recommend to download DLL from unknown sources / repositories, as you may risk to install viruses / trojans in your system.
We'll shortly provide an updated installer with all the required dependencies.
Otherwise you can obtain the missing DLL from TDM GCC 64 (just google it), but you need a full install; of you can write an email to us, and we'll provide the DLLs to be used for the time being.
Best Regards,
Enrico
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Mator
2 Posts |
Posted - Feb 20 2015 : 12:18:36
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| I am just stuck against the missing DLLs problem. When are You planning to update the bundle? |
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Enrico
548 Posts |
Posted - Feb 22 2015 : 00:05:39
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The bundle is now updated (bundle 4.5.3). Please use this new one.
Best Regards,
Enrico |
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Shrief
6 Posts |
Posted - Feb 23 2015 : 09:41:03
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| I tried to send you my mail through your personal page, but the page is not loading properly. However, now I can use the updated one also, Thanks Enrico. |
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Enrico
548 Posts |
Posted - Feb 23 2015 : 16:33:48
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I am not sure about the personal page, you can reach me at fastfieldsolvers.com/contacts.htm or using the email address indicated there.
Please let me know the issue you had, should I fix anything in the way to contact us for support.
Thank you
Enrico
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Shrief
6 Posts |
Posted - Feb 25 2015 : 11:57:13
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Ok, I tried only using your personal page on the forum which wasn't working. However, next time I would use the contact page that you suggested.
Thanks. |
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Enrico
548 Posts |
Posted - Feb 25 2015 : 19:04:55
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Ah now I understand. This option is disabled to avoid spam.
Thanks for clarifying.
Best Regards,
Enrico |
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Topic |
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Fast Model initialization failure
